Leads
A lead is a person who has asked about your jewellery but has not bought yet. For example, Lakshmi from Tirunelveli asks about bridal sets on WhatsApp.
Menu: Customers → Leads
Create a lead
Sources: WhatsApp, Instagram, Facebook, Phone Enquiry, Website, Justdial, Referral.
Click Save.
Always set Next Follow-up. A quick call on the right day often turns an enquiry into a sale.